Values

The Villages of Wilkes has a strong commitment to providing the highest level of care for all who reside in our home.  Providing innovative and progressive cultural changes along with dedicated and committed leadership, we challenge ourselves to be forerunners in the world of long term care. We take pride in our facilities and work diligently to create an environment that is conducive to the personal growth of both staff and residents. In order to provide focus and direction for our goals and endeavors, we emphasize the following set of values that exemplify our high level of commitment to our common goals.

We commit to excellence in care.
We answer the need for assistance wherever and whenever it might occur throughout our home. We dedicate ourselves to insuring that all residents are responded to appropriately and that they are treated with the utmost dignity and respect.

We commit to our team. 
We understand that our services are far better when we respond and listen to every member of our team, which includes our residents' family members. We seek to provide services that not only exceed the expectations of our community but also insure that the community is a part of our team. 

We commit to all families without prior judgment. 
We respect all residents and their families regardless of race, gender, sexual orientation, religion, ethnic grouping, class or social condition. We strive to provide support, both emotionally and spiritually, and to remain a positive connection between the facility and the families of those who reside in our home. We respond to all requests in a timely manner, remembering to be considerate and courteous.

We commit to all residents. 
We strive each day to take the moments to touch the lives of those who reside in our home. We uplift, encourage and hold with highest regard those with whom we come in contact on a daily basis.

We commit to all staff. 
We provide positive encouragement and a high level of teamwork, and promote acceptance of all of our fellow employees.

We commit to personal growth. 
We strive to acquire the knowledge, information and education that prepare us to take the steps towards completing our personal goals as well as the goals set by the Villages.

We commit to the Villages' Journey. 
We challenge ourselves to insure that all of our services are reflective of each individual and their family's needs and desires, and to remain in the forefront of long term care providers.