Frequently
Asked Questions
1.
How do we refer a loved one to the Villages?
The first step in
referring a loved one to the Villages of Wilkes is seeking the
advice
of your primary care physician. That physician can refer
your loved one
to the appropriate level of care.
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here to watch video of this question answered by a staff member
of the Villages >>
2. What are the various types of payment that are
accepted?
The Skilled Care and Traditional Living facilities
accept various types of payments.
Traditional living is Medicaid
certified and also accepts Medicaid and private pay.
Skilled Care is dually certified by Medicare and Medicaid
and also accepts private pay. Medicare pays for Skilled Care service
after a 3 day qualifying hospital stay for up to 100 days. After
that, each individual would have either Medicaid or private pay
as their method of payment.
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3. Please describe a typical day in your assisted living facility?
The goal of all staff members at the Villages is to
attempt to maintain life for each individual as it was prior to
his stay at our facilities.
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4. What kinds of things can my loved one bring with
him to the VoW?
We encourage family members and residents to bring
as many familiar articles from home that can safely fit into the
area where they will live. It is extremely important to maintain
a homelike setting.
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of the Villages >>
5. Will my loved one have to share a room?
The Villages offers both private and semi private
rooms; private rooms are limited to availability but both are offered.
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6. How often will my loved one be seen by a nurse or physician?
Your loved one will be seen by a physician, at least
in the Traditional Living facility, within the first 30 days upon
arrival and then at least once every 60 days. At Skilled Care, our
physicians generally see residents more frequently then that - and
always more often when they are undergoing an acute situation. The
nurse practitioners see residents additionally once every few weeks
or more frequently if needed.
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7. What are the qualifications of your staff?
We have certified nursing assistants, registered and
licensed practical nurses, registered dietician consultants, registered
pharmacist consultants, nurse practitioners and physicians.
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8. What is the staffing to patient ratio?
The staff to patient ratio is one staff for every
8 or 9 residents in the Skilled Care Facility.
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9. What is the philosophy behind the Villages' neighborhood concept?
The neighborhood Concept changes the organizational
structure of the Skilled Care Facility. It promotes the use of consistent
staff in all departmental areas working with a core group of residents.
The hopes are that these staff members will get to know each resident
on an individual basis to be able to better meet their needs.
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10. What is the difference between the different levels of care offered
at the VoW?
The campus approach to long term care provides Independent
Living, Traditional Living or Assisted Living, and Skilled Care.
Independent Living is for those who can primarily
care for themselves independently but may need support with housework,
meals, etc.
Traditional Living is for those who need supervision
- for example those who need help with medication - but need no
more then one assist each day with their activities.
Skilled Care serves those individuals who need either
intensive rehabilitation or extensive assistance with all of their
activities for daily living.
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